The Director of Sales Operations will partner with business leaders, sales team members, and other key stakeholders to plan and direct all aspects of our organization’s sales operations including metrics, procedures, and policies. This position will lead the management of our sales systems (ERP, CRM, etc.) to drive customer satisfaction, plan and manage continuous improvement projects to maximize efficiency and productivity of our sales team and will ensure sales operations solutions continue to support sustained profitability for the organization. A successful Director of Sales Operations must develop strong understanding of OEM merchandising and go to market programs and be able to lead a team of Sales Administrators working with branches across dealer AOC.